Are your Dr Martens/Timberlands authentic? Why is it cheaper than retail?
Yes. Because our items are shipped directly from the factory to Eipsy, then to our customers.
How long will it take for my item(s) to arrive?
Different brands will vary.
Dr Martens can take up to 3-10 working days.
Timberlands can take up to 2 weeks.
Apparels can take up to 5-7 days.
Shipping may take longer if it interferes with a public holiday or if restocking of the shoes occur.
Do you ship to other countries?
At the moment we only ship to Singapore and Malaysia. For shipping to Malaysia we only accept payment thru Paypal.
Can I opt for normal postage instead of registered postage?
No this is because the shoes comes in boxes and they are very bulky. It may not fit in the regular mailbox. We also do not want to risk losing our customers items thru normal postage.
Do you do meet ups?
Not at the moment.
My shoes don't fit me, can I change sizes?
There will be a fee of SGD40 for a change of Dr Martens. It is currently not possible to change sizes for Timberlands. If you are unsure of your size, do visit a Dr Martens/Timberlands retail store and confirm your size before purchasing from us.
How can I contact you?
[email protected]
Yes. Because our items are shipped directly from the factory to Eipsy, then to our customers.
How long will it take for my item(s) to arrive?
Different brands will vary.
Dr Martens can take up to 3-10 working days.
Timberlands can take up to 2 weeks.
Apparels can take up to 5-7 days.
Shipping may take longer if it interferes with a public holiday or if restocking of the shoes occur.
Do you ship to other countries?
At the moment we only ship to Singapore and Malaysia. For shipping to Malaysia we only accept payment thru Paypal.
Can I opt for normal postage instead of registered postage?
No this is because the shoes comes in boxes and they are very bulky. It may not fit in the regular mailbox. We also do not want to risk losing our customers items thru normal postage.
Do you do meet ups?
Not at the moment.
My shoes don't fit me, can I change sizes?
There will be a fee of SGD40 for a change of Dr Martens. It is currently not possible to change sizes for Timberlands. If you are unsure of your size, do visit a Dr Martens/Timberlands retail store and confirm your size before purchasing from us.
How can I contact you?
[email protected]